During these unprecedented times, we are closely following the guidance issued by our governing body, the Royal College of Veterinary Surgeons (RCVS). We are entirely committed to protecting the health of the public, our clients and our staff, whilst maintaining the highest possible standard of care for your horses. As of Tuesday, April 14th the RCVS have relaxed the restrictions placed on the veterinary industry. We have considered this information very carefully and whilst we will continue to provide advice on a case-by-case basis, we feel that the following guidelines contain essential information on our practice policies from April 14th:
- We will be returning to performing annual vaccinations to horses that are due (please delay making an appointment if your annual vaccination is not due within the next 3 weeks). We will not be performing 6 monthly booster vaccinations (other than 3rd vaccines of the original course).
- We will continue to see any horse in an emergency situation and any horse who’s welfare is compromised.
- We will also be able to perform other essential veterinary work that cannot be delayed for a further 3 weeks, please ring to discuss any concerns you have with one of our vets in the first instance.
- We will not be performing routine dentistry or other routine procedures which are non-essential.
Upon our vet’s arrival at your yard. For our mutual protection we would appreciate that the following social distancing/hygiene measures are taken:
- We will meet one allocated person at the yard only (client), who is not self-isolating, high risk or displaying any COVID-19 symptoms.
- Both the vet and client will sanitise their hands and wear gloves.
- The client will hold horses for us whilst maintaining social distancing measures, and avoiding face-to-face contact if at a distance of less than 2m (for instance as the horse is being injected).
These measures are extremely important, as the safety of our clients and our staff remain the top priority during this time.
We are also expecting the phone lines to be busy on Tuesday morning, so please try to delay your query/appointment booking unless it is urgent.
THANK YOU ALL for being so patient and understanding during these difficult times, we are all in this together!